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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ricardo Ruiz

Ricardo Ruiz

November 5, 2024

5  out of  5
rating by Ricardo Ruiz
"Julian was helpful and had great communication. Was able to get a better rate than my previous insurance provider and have not had any issues."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Chad Gardner

November 5, 2024

1  out of  5
rating by Chad Gardner
"We had home insurance for the past year until they raised our home insurance over 1,000 dollars. Our mortgage company sent them a check after we switched insurance and now there saying they don’t know where the check is after our mortgage company sent proof that they sent a check. The office manager was very rude today with my wife and they said there done with us. DO NOT DO BUSINESS WITH THESE PEOPLE. I promise you they will scam you out of money and as soon as you dropp them they will treat you very badly. There unprofessional and no one should be treated the way me and my wife were treated. Please be very careful and go somewhere else. DO NOT GIVE THESE PEOPLE YOUR MONEY"
We responded:
"Chad, We appreciate your feedback unfortunately we addressed the concerns directly with your spouse, there is a process for returns and that is out of our control in our office directly, We did our best to conduct ourselves with mutual respect however we did not get the same respect from your spouse. It's unfortunate you feel that way however, "these people" my staff always go above and beyond for my customers, some customers just don't understand that we are not a retail store where a refund gets processed same day. i believe if your household would have conducted themselves respectfully you would have understood the process our company has to go through, but again the needs were addressed appropriately on multiple occasions and the process still remains the same. I would appreciate if you did not slander my business as we have never had the opportunity to speak with you directly as all business was conducted by your spouse, and again unfortunately Mrs. Barbara Graham was out of line using foul language with my staff and unfortunately the process in our office is what it is, and we cannot make changes according to feelings no matter how much we get yelled at. hope you have a nice day. Julian, agent "
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Joe Yallup

July 10, 2024

5  out of  5
rating by Joe Yallup
"First of all I just wanna say’ Julian & staff are the best they are professional at what they do!!! Iam very fortunate to be part of Julian and State Farm…. I feel more then a customer it’s more of friendship and that’s very important to me… Julian and the staff at State Farm are remarkable and they are dedicated at what they do… keep up w/ all the hard work and sacrifices that they do… I’m a PROUD CUSTOMER AND FRIEND… Joe Yallup"
We responded:
"Joe !!! thank you so much! I also enjoy catching up with you when you come into the office. cannot wait to see all the custom work you do on your car. we appreciate your kind words and glad we have been able to help you on your coverages and making sure you are a valued customer. see you soon. Julian, agent "
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Felipe Jardinez

July 8, 2024

5  out of  5
rating by Felipe Jardinez
"For all your personalized home or auto Insurance. Julian Calzada is the man💯"
We responded:
"Felipe , Thank you for the review. I'm glad you are part of the office and glad we can be a part of your financial decisions. Julian , agent "
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Jovani Chavez

June 27, 2024

5  out of  5
rating by Jovani Chavez
"Guaranteed me he could save me $$ on my home & auto ins before he had any of my info and 20 minutes after I gave him my info he had me rolling saving me over $100+ a month on my home & auto ins this guy is absolutely amazing! Highly recommended 💯💯"
We responded:
"Jovani, thank you for your review. I told you if you bundle you save. i wasn't kidding! glad you have been part of our office and congratulations the new addition to your family. Julian , agent "
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Berta Ramos

May 14, 2024

5  out of  5
rating by Berta Ramos
"Would definitely recommend!, very professional office with great customer service and ready to help with any insurance needs!!"
We responded:
"Berta, thank you for your kind words. customer's like yourself is what makes our day great. julian, agent "
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Michael Villanueva

May 11, 2024

5  out of  5
rating by Michael Villanueva
"Julian took the headache of bundling my home, auto and business insurance. If you’re looking for a reputable business with the best rates do yourself a favor and call Julian Calzada."
We responded:
"Michael, Brother I appreciate your so much! Your growth as an individual and as business owner is admirable. thank you for allowing us to grow along your side. zillah state farm "
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Gustavo Vidriesca

May 9, 2024

5  out of  5
rating by Gustavo Vidriesca
"Julian was very attentive, informative, and reassuring that my concerns would be handled. He had great spirits, and that made me feel very hopeful! Definitely recommend him for all your insurance needs. Thank you Julian!"
We responded:
"Gustavo, thank you for your review. Sometimes unexpected events happen to us however we appreciate you coming into the office so we can make sure we address all concerns in person and do a full review of your account. I appreciate your loyalty to my office. Zillah State Farm "
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Jesus Rodriguez Salcedo

May 9, 2024

5  out of  5
rating by Jesus Rodriguez Salcedo
"Incredible individuals who allow me to keep peace of mind knowing all my vehicles are ensured, while answering any questions I have !"
We responded:
"Jesus, thank you for being a loyal customer to my office, it is a pleasure seeing your growth in your career. glad we can always be helpful to you. continue on the path you are in, you will do great things. zillah state farm"
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Aaron Vasquez

May 9, 2024

5  out of  5
rating by Aaron Vasquez
"Julian was able to personalize an auto and home policy for me and my family and was able to save us money compared to our previous insurance provider. Julian is friendly, professional, and an overall delight to work with. His presence and support for his community is also admirable to say the least. Thank you Julian for all that you do!"
We responded:
"Aaron, thank you for the kind words. customers like yourself make up for the bad days. All i can do is continue to try and be the best office that we can be. zillah state farm"
Profile photo of LUCIA GONZALEZ

LUCIA GONZALEZ

May 8, 2024

5  out of  5
rating by LUCIA GONZALEZ
"I've been a customer with State Farm for several years now, and I can confidently say that their commitment to excellence sets them apart in the competitive world of insurance. From the moment I first reached out to inquire about their services, I was impressed by the level of professionalism and care exhibited by their team. In terms of coverage options, State Farm offers a wide range of choices to suit different budgets and needs. They took the time to explain each option clearly, making it easy for me to understand exactly what I was getting with my policy. Plus, their rates are competitive, providing excellent value for the coverage provided. If you're in the market for reliable coverage backed by a team that truly cares about your needs, look no further and reach out to Julian and his team at State Farm."
We responded:
"Lucia, it is a pleasure having customers like yourself. customers who have a goal and want to grow their personal life, and allow us to be a part of it is what makes our job worthwhile. I'm glad we have been able to witness all your family's success. zillah state farm"
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brandon roybal

May 8, 2024

5  out of  5
rating by brandon roybal
"Exceptional service. Very nice people plus they saved me a ton of money. I would recommend to all."
We responded:
"Brandon, thank you so much for your review. give credit to yourself on having such a great insurance record. you're the real MVP. zillah state farm "
Profile photo of Edaurdo Rodriguez JR

Edaurdo Rodriguez JR

May 8, 2024

5  out of  5
rating by Edaurdo Rodriguez JR
"Great people to talk to and wonderful help on insurance questions"
We responded:
"Eduardo, we can only be great when we have great customers that want to understand insurance and take the time to ask questions. we are here for you zillah state farm"
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Yesi Alba

May 8, 2024

5  out of  5
rating by Yesi Alba
"Best place, hands down. Maira is the best! If you’re looking for insurance for your home or anything, this is the place to go."
We responded:
"yesi, thank you for the review. we really do try to make time and effort to fully do a comparison of coverages. thank you for trusting us. zillah state farm"
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israel mendez

May 7, 2024

1  out of  5
rating by israel mendez
"My insurance agent passed away so I was transferred to this agent, unfortunately. I attempted to change insurance for months because of this agency’s incompetence. Literally took months for them to transfer me. This agency is very unprofessional. Would not recommend."
We responded:
"Israel, Unfortunately, there was a lot of mistakes that transferred over, and we did our best to accommodate. There was a lot of billing issues that I will not disclose due to personal information. however, We have a process that has to be followed regarding underwriting and allowing our back office to activate policies. I hope you are still a StateFarm customer, as I transferred you 3 months ago. thank you for being a loyal customer to your company. ZILLAH STATE FARM "
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Sunnyside Assisted Living

April 30, 2024

5  out of  5
rating by Sunnyside Assisted Living
"Great customer service! Very active in their community and surrounding. Thank you for all your dedication to our community. Julian Calzada and team are very helpful, if you're in the market for insurance this is your go to!"
We responded:
"I appreciate this comment a lot !! we really do strive to live by being a good neighbor. However, what you have done for your residents has been outstanding and it's a pleasure to partner with you and hopefully we can keep working together in the future. zillah state farm "
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Kristine Perales

April 18, 2024

5  out of  5
rating by Kristine Perales
"What an outstanding member of the Zillah community, this family really cares about their clients, above and beyond."
We responded:
"Kristina, thank you so much for your kind words! it's important for me to be a factor our in community. I believe in good karma, and I hope it pays off in the future with my kids. Zillah State Farm"
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Jahaira Jurado

April 18, 2024

5  out of  5
rating by Jahaira Jurado
"Julian has been the best insurance agent. Always goes above and beyond to help. Always find the best coverage and the best price for you."
We responded:
"Jahaira, thank you so much for your kind words. You and your family have been with me since the beginning and i appreciate you guys a lot ! Zillah State Farm"
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Tony Espindola

April 18, 2024

5  out of  5
rating by Tony Espindola
"Julian and his office are the best in the insurance business!! Get at them for all your insurance meets. They have make claims easy!!"
We responded:
"Tony, i appreciate the kind words. claim process is always a little difficult in all aspects, however we try to be there along the way to help with any questions and make sure documents and concerns are taken care of. thank you for being a loyal customer! zillah state farm "
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anikavictor 31

April 18, 2024

5  out of  5
rating by anikavictor 31
"i get all my insurance through julian. always willing to help me."
We responded:
"We appreciate your business and thank you for being great customer. Zillah State Farm"
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Cristina Castillo

April 18, 2024

5  out of  5
rating by Cristina Castillo
"Great customer service. Thank you for always being so nice and answering all our questions in a timely manner!"
We responded:
"Cristina , thank you for being a loyal customer and being a business owner, you know how important it is to have answers right away. keep up the good work on your business. We are here to support you along the way. Zillah State Farm"
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Art Sanchez

April 18, 2024

5  out of  5
rating by Art Sanchez
"Great to work with, saved us a lot of money!!"
We responded:
"Art, thank you for your review. however, great rates come from your end of being a safe driver and being loyal to state farm. we appreciate your business . Zillah State Farm"
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Amanda Pettijohn

December 21, 2023

1  out of  5
rating by Amanda Pettijohn
"Quick to write new policies but VERY slow (non-existent) in helping with a claim after promising multiple times that he would help. 🤷‍♀️ When I called to request assistance I was told by the manager it was "not their job". I'm extremely disappointed and switched agents."
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Nicholas Anderson

October 23, 2023

5  out of  5
rating by Nicholas Anderson
"Best agent I've ever worked with hands down! Highly recommended."
We responded:
"Thank you Nicholas, it is a pleasure to have a customer who can also motivate me to go out and get it. #lowervalleyneighbor"
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Rosy

July 26, 2023

1  out of  5
rating by Rosy
"The only reason I gave them one star is because they never answer the Damm phone!!!! Or return your calls!!! This is so ridiculous how do they expect to get more customers? With that low quality of interest the secretaries they really slack I bet you guys a turtle get faster to the phone than you guys.. I went outside to their office and did couple phone calls to see why they wouldn’t answer the phone. Because they were just sitting on your desk using their cell phone. Just in case you guys want to know why they never take your calls."
We responded:
"Rosy, Sorry you feel that way, unfortunately I'm trying to comprehend if you are a customer or not because all of our customers come inside and not stand outside staring into our office. If you have called our office during lunch time and left a voicemail, I assure you have been called back. We strive in assisting our customers and taking care of our customers in our office. I suggest maybe next time instead of standing outside staring inside my office you come in and I can guarantee you will get help. If you would like to discuss any complaints, please schedule an appt with me directly, I accept all constructive criticism and open to dialogue to help my business get better. Have a great day. Julian "