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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angie Velazquez

July 23, 2025

1  out of  5
rating by Angie Velazquez
"I unfortunately did not have a good experience. They made an error on my policy and were terrible at communicating what was being done to fix the issue, I had to send several texts and emails and most went unanswered. Issue was never resolved. Edit: issue was resolved 3 months later. Julian you emailed me a copy of the cancellation notice that I signed so you can forward to my previous insurance agency, the cancellation notice you created and had me sign specifically stated cancellation date to be 3/13/25 which is why my previous policy was canceled on that date. Why then did my policy with State Farm not start till 5/5? So in all fairness this was an error on your end. And yes you did communicate to me that the request was made to change the dates and I was informed it would take 3 days while at your office. So when it took longer all I needed to hear was exactly what you mentioned in your response, that it will take some time. Instead my emails went unanswered and that is where the frustration began. In the end I thank you for resolving the issue."
We responded:
"Angelica Velazquez (Bobadilla) , to address your concern. per your request we had the policy written on renewal from your previous company. unfortunately, your previous company cancelled on the date you advised of the pending future date. That was definitely not my office's fault and through email conversation, phone call, and in person we advised we would submit the change to effectively match your previous company's mistake. that being said it, we did provide the correct initial starting date and then changed per your request. what cannot be controlled in my office regarding changed comes from our company itself and well that takes longer when mistakes are trying to be corrected. I think as a policy holder you should have had as much effort with your previous company to fix their mistake rather than blame us for doing our job as best we can. we did provide the notes to your current Agent, not his staff on the pending changes that were in place, including name changes that were not mentioned prior to your request. Either way, I'm glad you are still a State Farm customer I can only control what I can in office. hope all is well. Julian "
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Mary Camacho

July 15, 2025

5  out of  5
rating by Mary Camacho
"Julian and his staff have always been super helpful. Anytime I have a question, they're quick to respond. I appreciate everything he has done for me. I highly recommend him for your insurance needs. Thank you Julian!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jesica Orozco

July 11, 2025

5  out of  5
rating by Jesica Orozco
"Highly recommend!! He is very professional and attentive to your needs! He was able to save me so much money!! This it the person you can trust with your insurance ! You will not be disappointed!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Agustin Zarate

July 11, 2025

5  out of  5
rating by Agustin Zarate
"I’ve been with Julian Calzada and his team at State Farm in Zillah for several years now for both my personal (home and auto) and business insurance. Their service has always been top-notch. A few years ago, I had to file an auto claim after my car was hit and the other driver fled the scene. Julian’s team made the process seamless—from the claim to getting my car repaired quickly and hassle-free. Their business insurance is also very competitively priced with solid coverage. Anytime I have questions or need help, they’re always quick to respond and super helpful. Highly recommend Julian and his team if you want reliable, professional, and friendly insurance service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ernesto Ruiz

July 10, 2025

5  out of  5
rating by Ernesto Ruiz
"A-1 customer service! Great insurance with great rates. You can’t go wrong with Julian ⭐️⭐️⭐️⭐️⭐️"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Figuza Garcia

July 10, 2025

5  out of  5
rating by Figuza Garcia
"I’ve had such a great experience with this State Farm office. From the moment I walked in, the team made me feel welcome and valued. They’re always super friendly, professional, and easy to talk to. They helped me understand my policy and walked me through everything step by step, making sure I felt comfortable and informed. It’s rare to find people who genuinely care about helping you, I highly recommend this office if you're looking for excellent customer service and reliable support!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jenna Pitney

July 2, 2025

5  out of  5
rating by Jenna Pitney
"Julian is always so helpful on answering any questions or concerns that I have, and always prompt on getting back to me. Highly recommend State Farm in Zillah."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Maydeli Borges

July 1, 2025

5  out of  5
rating by Maydeli Borges
"Maira was a great help!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jennifer Brown

June 19, 2025

5  out of  5
rating by Jennifer Brown
"Julian was so helpful to me getting claims made after I had to get towed twice in two days. He has always been so helpful and nice when I need something. Thank you!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sherlyn Macias

June 12, 2025

5  out of  5
rating by Sherlyn Macias
"I’ve had a great experience with the State Farm team in Zillah. They are always professional, friendly, and go above and beyond to help with any questions or concerns. Whether it’s about coverage, billing, or making changes to a policy, they take the time to explain everything clearly and make the process easy. Their customer service is outstanding, and it really shows that they care about their clients. I highly recommend this office for anyone looking for reliable and honest service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Socorro Calzada

June 10, 2025

5  out of  5
rating by Socorro Calzada
"Muy hamables , me ayudaron mucho con mi seguro de vida Recomendados !!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Eddie Mac

February 5, 2025

5  out of  5
rating by Eddie Mac
"Maira Ruiz was Very Professional very kind and was Very Helpful"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Eddie Garcia

February 5, 2025

5  out of  5
rating by Eddie Garcia
"Maira Ruiz was very Kind And very Helpful and kept everything Very Professional"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Eddie

February 4, 2025

5  out of  5
rating by Eddie
"Maira Ruiz was very Kind And very Helpful and kept everything Very Professional"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Maria Birrueta

February 4, 2025

5  out of  5
rating by Maria Birrueta
"Mayra Ruiz is such a wonderful employee very kinds and very Helpful she answered all the questions I had. very Professional"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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lupita Rodriguez

February 3, 2025

5  out of  5
rating by lupita Rodriguez
"Maira helped me get my car and life insurance started , she is very knowledgeable and was great at explaining my coverage and my options, never knew what I had prior to this office as I assumed I was covered appropriately. Maira is the best !“ If you guys need life or car insurance hit them up they got you ❤️"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Claro Calzada

February 3, 2025

5  out of  5
rating by Claro Calzada
"Great welcoming office , can feel good about asking questions and getting answers. Got my life insurance set up with an easy process !"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ricardo Ruiz

November 5, 2024

5  out of  5
rating by Ricardo Ruiz
"Julian was helpful and had great communication. Was able to get a better rate than my previous insurance provider and have not had any issues."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Chad Gardner

November 5, 2024

1  out of  5
rating by Chad Gardner
"We had home insurance for the past year until they raised our home insurance over 1,000 dollars. Our mortgage company sent them a check after we switched insurance and now there saying they don’t know where the check is after our mortgage company sent proof that they sent a check. The office manager was very rude today with my wife and they said there done with us. DO NOT DO BUSINESS WITH THESE PEOPLE. I promise you they will scam you out of money and as soon as you dropp them they will treat you very badly. There unprofessional and no one should be treated the way me and my wife were treated. Please be very careful and go somewhere else. DO NOT GIVE THESE PEOPLE YOUR MONEY"
We responded:
"Chad, We appreciate your feedback unfortunately we addressed the concerns directly with your spouse, there is a process for returns and that is out of our control in our office directly, We did our best to conduct ourselves with mutual respect however we did not get the same respect from your spouse. It's unfortunate you feel that way however, "these people" my staff always go above and beyond for my customers, some customers just don't understand that we are not a retail store where a refund gets processed same day. i believe if your household would have conducted themselves respectfully you would have understood the process our company has to go through, but again the needs were addressed appropriately on multiple occasions and the process still remains the same. I would appreciate if you did not slander my business as we have never had the opportunity to speak with you directly as all business was conducted by your spouse, and again unfortunately Mrs. Barbara Graham was out of line using foul language with my staff and unfortunately the process in our office is what it is, and we cannot make changes according to feelings no matter how much we get yelled at. hope you have a nice day. Julian, agent "
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Joe Yallup

July 10, 2024

5  out of  5
rating by Joe Yallup
"First of all I just wanna say’ Julian & staff are the best they are professional at what they do!!! Iam very fortunate to be part of Julian and State Farm…. I feel more then a customer it’s more of friendship and that’s very important to me… Julian and the staff at State Farm are remarkable and they are dedicated at what they do… keep up w/ all the hard work and sacrifices that they do… I’m a PROUD CUSTOMER AND FRIEND… Joe Yallup"
We responded:
"Joe !!! thank you so much! I also enjoy catching up with you when you come into the office. cannot wait to see all the custom work you do on your car. we appreciate your kind words and glad we have been able to help you on your coverages and making sure you are a valued customer. see you soon. Julian, agent "
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Felipe Jardinez

July 8, 2024

5  out of  5
rating by Felipe Jardinez
"For all your personalized home or auto Insurance. Julian Calzada is the man💯"
We responded:
"Felipe , Thank you for the review. I'm glad you are part of the office and glad we can be a part of your financial decisions. Julian , agent "
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Jovani Chavez

June 27, 2024

5  out of  5
rating by Jovani Chavez
"Guaranteed me he could save me $$ on my home & auto ins before he had any of my info and 20 minutes after I gave him my info he had me rolling saving me over $100+ a month on my home & auto ins this guy is absolutely amazing! Highly recommended 💯💯"
We responded:
"Jovani, thank you for your review. I told you if you bundle you save. i wasn't kidding! glad you have been part of our office and congratulations the new addition to your family. Julian , agent "
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Berta Ramos

May 14, 2024

5  out of  5
rating by Berta Ramos
"Would definitely recommend!, very professional office with great customer service and ready to help with any insurance needs!!"
We responded:
"Berta, thank you for your kind words. customer's like yourself is what makes our day great. julian, agent "
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Michael Villanueva

May 11, 2024

5  out of  5
rating by Michael Villanueva
"Julian took the headache of bundling my home, auto and business insurance. If you’re looking for a reputable business with the best rates do yourself a favor and call Julian Calzada."
We responded:
"Michael, Brother I appreciate your so much! Your growth as an individual and as business owner is admirable. thank you for allowing us to grow along your side. zillah state farm "
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Gustavo Vidriesca

May 9, 2024

5  out of  5
rating by Gustavo Vidriesca
"Julian was very attentive, informative, and reassuring that my concerns would be handled. He had great spirits, and that made me feel very hopeful! Definitely recommend him for all your insurance needs. Thank you Julian!"
We responded:
"Gustavo, thank you for your review. Sometimes unexpected events happen to us however we appreciate you coming into the office so we can make sure we address all concerns in person and do a full review of your account. I appreciate your loyalty to my office. Zillah State Farm "