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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joe Yallup

Joe Yallup

July 10, 2024

5  out of  5
rating by Joe Yallup
"First of all I just wanna say’ Julian & staff are the best they are professional at what they do!!! Iam very fortunate to be part of Julian and State Farm…. I feel more then a customer it’s more of friendship and that’s very important to me… Julian and the staff at State Farm are remarkable and they are dedicated at what they do… keep up w/ all the hard work and sacrifices that they do… I’m a PROUD CUSTOMER AND FRIEND… Joe Yallup"
We responded:
"Joe !!! thank you so much! I also enjoy catching up with you when you come into the office. cannot wait to see all the custom work you do on your car. we appreciate your kind words and glad we have been able to help you on your coverages and making sure you are a valued customer. see you soon. Julian, agent "
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Felipe Jardinez

July 8, 2024

5  out of  5
rating by Felipe Jardinez
"For all your personalized home or auto Insurance. Julian Calzada is the man💯"
We responded:
"Felipe , Thank you for the review. I'm glad you are part of the office and glad we can be a part of your financial decisions. Julian , agent "
Profile photo of Jovani Chavez

Jovani Chavez

June 27, 2024

5  out of  5
rating by Jovani Chavez
"Guaranteed me he could save me $$ on my home & auto ins before he had any of my info and 20 minutes after I gave him my info he had me rolling saving me over $100+ a month on my home & auto ins this guy is absolutely amazing! Highly recommended 💯💯"
We responded:
"Jovani, thank you for your review. I told you if you bundle you save. i wasn't kidding! glad you have been part of our office and congratulations the new addition to your family. Julian , agent "
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Berta Ramos

May 14, 2024

5  out of  5
rating by Berta Ramos
"Would definitely recommend!, very professional office with great customer service and ready to help with any insurance needs!!"
We responded:
"Berta, thank you for your kind words. customer's like yourself is what makes our day great. julian, agent "
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Michael Villanueva

May 11, 2024

5  out of  5
rating by Michael Villanueva
"Julian took the headache of bundling my home, auto and business insurance. If you’re looking for a reputable business with the best rates do yourself a favor and call Julian Calzada."
We responded:
"Michael, Brother I appreciate your so much! Your growth as an individual and as business owner is admirable. thank you for allowing us to grow along your side. zillah state farm "
Profile photo of Gustavo Vidriesca

Gustavo Vidriesca

May 9, 2024

5  out of  5
rating by Gustavo Vidriesca
"Julian was very attentive, informative, and reassuring that my concerns would be handled. He had great spirits, and that made me feel very hopeful! Definitely recommend him for all your insurance needs. Thank you Julian!"
We responded:
"Gustavo, thank you for your review. Sometimes unexpected events happen to us however we appreciate you coming into the office so we can make sure we address all concerns in person and do a full review of your account. I appreciate your loyalty to my office. Zillah State Farm "
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Jesus Rodriguez Salcedo

May 9, 2024

5  out of  5
rating by Jesus Rodriguez Salcedo
"Incredible individuals who allow me to keep peace of mind knowing all my vehicles are ensured, while answering any questions I have !"
We responded:
"Jesus, thank you for being a loyal customer to my office, it is a pleasure seeing your growth in your career. glad we can always be helpful to you. continue on the path you are in, you will do great things. zillah state farm"
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Aaron Vasquez

May 9, 2024

5  out of  5
rating by Aaron Vasquez
"Julian was able to personalize an auto and home policy for me and my family and was able to save us money compared to our previous insurance provider. Julian is friendly, professional, and an overall delight to work with. His presence and support for his community is also admirable to say the least. Thank you Julian for all that you do!"
We responded:
"Aaron, thank you for the kind words. customers like yourself make up for the bad days. All i can do is continue to try and be the best office that we can be. zillah state farm"
Profile photo of LUCIA GONZALEZ

LUCIA GONZALEZ

May 8, 2024

5  out of  5
rating by LUCIA GONZALEZ
"I've been a customer with State Farm for several years now, and I can confidently say that their commitment to excellence sets them apart in the competitive world of insurance. From the moment I first reached out to inquire about their services, I was impressed by the level of professionalism and care exhibited by their team. In terms of coverage options, State Farm offers a wide range of choices to suit different budgets and needs. They took the time to explain each option clearly, making it easy for me to understand exactly what I was getting with my policy. Plus, their rates are competitive, providing excellent value for the coverage provided. If you're in the market for reliable coverage backed by a team that truly cares about your needs, look no further and reach out to Julian and his team at State Farm."
We responded:
"Lucia, it is a pleasure having customers like yourself. customers who have a goal and want to grow their personal life, and allow us to be a part of it is what makes our job worthwhile. I'm glad we have been able to witness all your family's success. zillah state farm"
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brandon roybal

May 8, 2024

5  out of  5
rating by brandon roybal
"Exceptional service. Very nice people plus they saved me a ton of money. I would recommend to all."
We responded:
"Brandon, thank you so much for your review. give credit to yourself on having such a great insurance record. you're the real MVP. zillah state farm "
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Edaurdo Rodriguez JR

May 8, 2024

5  out of  5
rating by Edaurdo Rodriguez JR
"Great people to talk to and wonderful help on insurance questions"
We responded:
"Eduardo, we can only be great when we have great customers that want to understand insurance and take the time to ask questions. we are here for you zillah state farm"
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Yesi Alba

May 8, 2024

5  out of  5
rating by Yesi Alba
"Best place, hands down. Maira is the best! If you’re looking for insurance for your home or anything, this is the place to go."
We responded:
"yesi, thank you for the review. we really do try to make time and effort to fully do a comparison of coverages. thank you for trusting us. zillah state farm"
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israel mendez

May 7, 2024

1  out of  5
rating by israel mendez
"My insurance agent passed away so I was transferred to this agent, unfortunately. I attempted to change insurance for months because of this agency’s incompetence. Literally took months for them to transfer me. This agency is very unprofessional. Would not recommend."
We responded:
"Israel, Unfortunately, there was a lot of mistakes that transferred over, and we did our best to accommodate. There was a lot of billing issues that I will not disclose due to personal information. however, We have a process that has to be followed regarding underwriting and allowing our back office to activate policies. I hope you are still a StateFarm customer, as I transferred you 3 months ago. thank you for being a loyal customer to your company. ZILLAH STATE FARM "
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Sunnyside Assisted Living

April 30, 2024

5  out of  5
rating by Sunnyside Assisted Living
"Great customer service! Very active in their community and surrounding. Thank you for all your dedication to our community. Julian Calzada and team are very helpful, if you're in the market for insurance this is your go to!"
We responded:
"I appreciate this comment a lot !! we really do strive to live by being a good neighbor. However, what you have done for your residents has been outstanding and it's a pleasure to partner with you and hopefully we can keep working together in the future. zillah state farm "
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Kristine Perales

April 18, 2024

5  out of  5
rating by Kristine Perales
"What an outstanding member of the Zillah community, this family really cares about their clients, above and beyond."
We responded:
"Kristina, thank you so much for your kind words! it's important for me to be a factor our in community. I believe in good karma, and I hope it pays off in the future with my kids. Zillah State Farm"
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Jahaira Jurado

April 18, 2024

5  out of  5
rating by Jahaira Jurado
"Julian has been the best insurance agent. Always goes above and beyond to help. Always find the best coverage and the best price for you."
We responded:
"Jahaira, thank you so much for your kind words. You and your family have been with me since the beginning and i appreciate you guys a lot ! Zillah State Farm"
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Tony Espindola

April 18, 2024

5  out of  5
rating by Tony Espindola
"Julian and his office are the best in the insurance business!! Get at them for all your insurance meets. They have make claims easy!!"
We responded:
"Tony, i appreciate the kind words. claim process is always a little difficult in all aspects, however we try to be there along the way to help with any questions and make sure documents and concerns are taken care of. thank you for being a loyal customer! zillah state farm "
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anikavictor 31

April 18, 2024

5  out of  5
rating by anikavictor 31
"i get all my insurance through julian. always willing to help me."
We responded:
"We appreciate your business and thank you for being great customer. Zillah State Farm"
Profile photo of Cristina Castillo

Cristina Castillo

April 18, 2024

5  out of  5
rating by Cristina Castillo
"Great customer service. Thank you for always being so nice and answering all our questions in a timely manner!"
We responded:
"Cristina , thank you for being a loyal customer and being a business owner, you know how important it is to have answers right away. keep up the good work on your business. We are here to support you along the way. Zillah State Farm"
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Art Sanchez

April 18, 2024

5  out of  5
rating by Art Sanchez
"Great to work with, saved us a lot of money!!"
We responded:
"Art, thank you for your review. however, great rates come from your end of being a safe driver and being loyal to state farm. we appreciate your business . Zillah State Farm"
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Amanda Pettijohn

December 21, 2023

1  out of  5
rating by Amanda Pettijohn
"Quick to write new policies but VERY slow (non-existent) in helping with a claim after promising multiple times that he would help. 🤷‍♀️ When I called to request assistance I was told by the manager it was "not their job". I'm extremely disappointed and switched agents."
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Nicholas Anderson

October 23, 2023

5  out of  5
rating by Nicholas Anderson
"Best agent I've ever worked with hands down! Highly recommended."
We responded:
"Thank you Nicholas, it is a pleasure to have a customer who can also motivate me to go out and get it. #lowervalleyneighbor"
Profile photo of Rosy

Rosy

July 26, 2023

1  out of  5
rating by Rosy
"The only reason I gave them one star is because they never answer the Damm phone!!!! Or return your calls!!! This is so ridiculous how do they expect to get more customers? With that low quality of interest the secretaries they really slack I bet you guys a turtle get faster to the phone than you guys.. I went outside to their office and did couple phone calls to see why they wouldn’t answer the phone. Because they were just sitting on your desk using their cell phone. Just in case you guys want to know why they never take your calls."
We responded:
"Rosy, Sorry you feel that way, unfortunately I'm trying to comprehend if you are a customer or not because all of our customers come inside and not stand outside staring into our office. If you have called our office during lunch time and left a voicemail, I assure you have been called back. We strive in assisting our customers and taking care of our customers in our office. I suggest maybe next time instead of standing outside staring inside my office you come in and I can guarantee you will get help. If you would like to discuss any complaints, please schedule an appt with me directly, I accept all constructive criticism and open to dialogue to help my business get better. Have a great day. Julian "
Profile photo of Salvador Ruiz

Salvador Ruiz

May 24, 2023

2  out of  5
rating by Salvador Ruiz
"I had an issue with this office.. I had rental insurance with this office . My card got stolen so they couldn’t charge my account anymore. I contacted the office to update my card info ,I was told they will call me back and never did. resulting in them, canceling my insurance on me instead of helping me find a solution… shows how they do care about the customers disappointed in this office ."
We responded:
"Salvador, although we completely understand your frustrations with your renter's insurance policy with our office we do have to point out, as we have politely done so to you directly, that State Farm allows so many avenues for our valued customers to have any and all control over the billing portions of their accounts. As we have mentioned not only has our kind and friendly office staff attempted to contact you regarding this situation via text and call to your listed contact information, but our corporate office has also mailed / and emailed to you notices of non-payment of premiums etc. As we have mentioned to you yesterday, passed a certain point our account specialist WILL NOT pressure any clients to pay premiums, we are respectful of every customers' means, budgets and situations. That being said we did not cancel your account here, it's a simple solutions that as of yesterday afternoon was attempted to be situated by our office staff with you directly, however you directly stated " no worries I will find another insurance good day " implying no longer wanting the policy in question. Now we are sorry to hear that with all the avenues State Farm has in place such as their 1-800 24 hr customer line, our statefarm.com website, your State Farm mobile app, and with your local office, you were still unable to find any form of situating your account with State Farm. We would love to service your needs, as we care for all of our clients equally, so please reconsider your issue as we believe we have been a good servicing office to you for the past year without any issues to this date on our offices end. Should you choose to use a different insurance company our office can even assist you with finding a company with a local office that may better fit your needs. Please feel free to contact us directly to our office number 509-314-6650 ( same number we used for communications with you yesterday ) for any further assistance. Zillah State Farm "
Profile photo of Adriana Torres

Adriana Torres

February 4, 2023

5  out of  5
rating by Adriana Torres
"**HIGHLY RECOMMEND** Julian is absolutely amazing! He works hard and fast. He makes things so much easier and understandable. As well as finds the best coverage and affordable for you; which is awesome. I completely appreciate. He is always there and is literally a dial or click away! My family and I are very satisfied with him and so glad we switched over to him! Thank you Juilan."
We responded:
"Adriana, Thank you for your kind words. we really do try to make sure we have valuable conversation in our meetings. Glad you guys are part of my office family. Julian "